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Terms of Service

Sauce Terms of Service

Mobidoo Terms of Service


Article 1: Purpose The purpose of these Terms of Service (hereinafter "Agreement") is to stipulate the rights, obligations, and responsibilities of Mobidoo Co., Ltd. (hereinafter "Company") and the Users of Saucelive, Saucemakers, and/or Saucead (hereinafter "Service"), which are live commerce services provided by the Company. Article 2: Definition of Terms Service: Live commerce services provided by the Company, namely Saucelive, Saucemakers, and Saucead. Website: The website (https://sauce.im) where Users can use the Service provided by the Company. User - An individual or corporate entity who provides personal information for the purpose of Service trial or use inquiry through the Website and is granted the right to use the Service. Usage Fee: The amount charged by the Company according to the cost of using the Service by the User. Get Started: Service that the Company provides to the User on a trial basis prior to entering into a formal service agreement. Terms in the Agreement that are not defined under Article 2 shall be governed by relevant laws and other general commercial practices. Article 3: Effectiveness of and Amendments to the Agreement 1. The Company shall disclose the Agreement on the Website as a means to inform Users of its contents. 2. Matters not specified in this Agreement shall be governed by the relevant laws and regulations and general commercial practices, such as the detailed Service usage guidelines set forth by the Company and the Act on the Regulation of Terms and Conditions; Framework Act on Electronic Documents and Transactions; Digital Signature Act; Act on Promotion of Information and Communications Network Utilization and Information Protection; Framework Act on Consumers; and Act on Consumer Protection in Electronic Commerce. 3. This Agreement is subject to amendments at any time at the Company's discretion. In such cases, the Company shall make a notification of the fact, including the contents of the amendment, seven (7) days prior (or thirty (30) days prior if unfavorable to the User) to the date on which the amended Agreement is to be applied (hereinafter "Effective Date") by disclosing the information via one or more of the following methods: the Website, email, mobile text message, or written notice. 4. As a general rule, an amended Agreement shall be effective from its Effective Date. 5. A User who objects to an amendment to this Agreement may file an objection. However, even if a User objects to an amendment, the User shall be deemed to have agreed to the amended Agreement if the User does not file an objection within thirty (30) days after being notified by the Company in accordance with the provisions prescribed under Paragraph 3. 6. If necessary, the Company may establish Service operation policies related to its use and announce said policies via the Website or other means. Article 4: Service Usage Inquiry and Personal Information Collection A User's personal information shall be stored and used for the above purpose until the Service Agreement is terminated. 1. A person who wants to use the Service may apply for use by agreeing to this Agreement and the Consent to Collection and Use of Personal Information according to the inquiry submission form set by the Company. Article 5: Notifications to Users 1. Unless otherwise stipulated in this Agreement, the Company may notify a User via email, telephone, or other methods according to the contact information registered by the User. 2. In the event that individual notification is difficult due to reasons attributable to the User's contact information, such as non-registration or a change, or notifications are to be sent to a large number of unspecified Users, the Company may substitute individual notifications by disclosing the information on the Website for one (1) week or more. Article 6: Service Change and Suspension 1. The Company may alter the contents of operational/technical matters relating to the Service in the event a legitimate need arises. 2. The Company may temporarily suspend the provision of the Service in the event of maintenance/inspection; replacement or failure of information and communication equipment, or facilities such as computers; interruption of communications; or due to other legitimate operational or technical reasons. 3. The Company may conduct regular inspections if necessary in the provision of the Service. 4. In the event the Service needs to be changed or suspended as per this Article, the Company shall notify Users of this fact (including information such as the date of Service change or suspension, date and time of regular inspection, etc.) and the reason via the methods stipulated under Article 5. However, the Company may notify Users after the fact if there is an unavoidable reason for not making such a notification in advance. 5. The Company may temporarily restrict a User's access to the Service in the event a situation occurs where the User's activities as they relate to the Service is determined to affect the entire Service provided by the Company. 6. Unless otherwise stipulated in relevant laws and regulations, the Company may modify, suspend, or change some or all of the Service provided free of charge according to the Company's policies and operational needs, and no separate compensation shall be provided to Users in such cases. Article 7: Termination of the Service Agreement and Refunds 1. Usage Fees paid for a service period shall not be refunded if the Service is not used due to reasons attributable to the User. Other detailed matters shall be applied according to the original Service Agreement signed separately with the Company. 2. If the Service is to be suspended due to reasons attributable to the Company, the Usage Fee corresponding to the remaining service period shall be refunded. Other detailed matters shall be applied according to the original Service Agreement signed separately with the Company. 3. If a User refuses to agree to a new Service Agreement due to changes therein, the User may apply for termination of the Service. 4. The Company may unilaterally terminate the Service without prior notice or User consent for the following reasons: - If a user receives a notice from the Company due to a delay in the payment of a Usage Fee but fails to fully repay said unpaid Usage Fee within two (2) weeks from the date of receipt of the notice. - If a User continuously or occasionally delays or refuses to pay the Usage Fee more than twice per year. - If a User's credit deteriorates due to a failure to meet financial obligations from financial institutions including credit card companies, resulting in bankruptcy, suspension of transactions, suspension of payment, or suspension of use. - If a User is unable to conduct normal business activities due to a walkout, mediation, corporate reorganization, bankruptcy procedure, etc. - If there is a concern that a User may not be able to conduct normal business activities due to asset seizure (including provisional), auction, delinquency procedure, or other reason that the Company may not be able to receive full payment of the Usage Fee from the User. - If the User’s Website activities are in violation of domestic laws and cause damage to the Company is anticipated. - If an act performed by the User is determined to have been intentional in order to cause a problem with the Service. - If any term or condition of this Agreement is violated. - If the Company deems termination necessary for any other legitimate reason. 5. A User may request termination of Service provision at any time through the methods provided by the Company. However, provision of the Service may not be terminated if any unpaid Usage Fee has not been settled. 6. If a User fulfills the requirements stipulated in Paragraph 5 above, the Company shall retrieve all resources provided to the User and delete all posts, information, and materials stored on the Service in accordance with the relevant laws and the Privacy Policy, except in cases where the Company is to retain the User's information. Article 8: Service Usage Fee and Payment 1. The Company shall collect a Usage Fee from a User in return for providing paid service. 2. A User shall ensure that their phone number, email address, and other contact information is up-to-date at all times in order that they may receive accurate invoices. 3. The Company may claim unpaid overdue Usage Fees together with the following invoice. 4. Any separate agreement entered into by the Company and a User for the use of paid services shall take precedence. Article 9: Calculation of Usage Fees 1. Usage Fees for paid services shall be calculated from the time the Company begins providing said service to a User. Article 10: Claim of Usage Fee 1. The Company may terminate the provision of paid services if a User fails to pay the Usage Fee on the agreed-upon payment date. 2. If a User's Usage Fee is not paid during the period of use, the Company may suspend the provision of paid services without prior notice, and the Company shall not be held liable for any damages to the User resulting therefrom. 3. A User shall ensure that their phone number, email address, and other contact information is up-to-date at all times in order that they may receive accurate invoices. Article 11: Objection to Usage Fee 1. If a User objects to the Usage Fee charged by the Company, the user may file an objection within two (2) weeks from the date of payment. In such cases, the Usage Fee may be recalculated and charged under a separate agreement between the Company and the User. 2. The Company must notify a User of the deliberation results within fifteen (15) days of receiving an objection to a Usage Fee. If an objection cannot be settled within the said period due to unavoidable reasons, the deliberation period shall be recalculated, and the User shall be notified of the fact. Article 12: Overpayment 1. If a User overpays when paying a Usage Fee, the Company shall refund an amount equal to the overpayment to the user. Upon prior agreement or if the User does not respond to the Company's notice of a refund, however, the corresponding amount shall be deducted from the Usage Fee for the following invoice period. 2. If a User to whom a refund of overpayment is due is liable for any outstanding unpaid Usage Fees, the Company may first deduct an amount equal to the unpaid Usage Fees from the overpayment to be refunded. Article 13: Obligations of the Company 1. The Company shall comply with the relevant laws and this Agreement, and strive earnestly to provide the Service continuously and stably. 2. The Company shall not disclose or distribute a User's personal information known in relation to the Service provision to a third party without the User's prior consent. However, exceptions may be made upon request from the Korea Communications Standards Commission or other relevant agency for investigative purposes pursuant to the relevant laws and regulations. 3. The Company shall promptly address any Service-related opinion or complaint raised by a User and recognized as legitimate. If prompt processing is difficult, however, the User shall be notified of the reason and processing schedule via email or other means of contact. 4. The Company shall comply with laws and regulations related to the operation and maintenance of the Service, including, but not limited to, the Act on Promotion of Information and Communications Network Utilization and Information Protection; Protection of Communications Secrets Act; and Telecommunications Business Act. Article 14: Obligations of the User 1. A User shall comply with any applicable laws and this Agreement. 2. A User shall not disclose or distribute confidential information of the Company known in relation to the provision of the Service to a third party without prior consent from the Company. Article 15: Protection of Personal Information The Company shall strive to protect the personal information of Users in accordance with the relevant laws and regulations. A User's personal information shall be protected in accordance with the relevant laws and the Privacy Policy established by the Company. Article 16: Intellectual Property Rights 1. Intellectual property rights belong to the Company for all produced materials, such as content generated in connection with the provision and use of the Service (including related software, analytic data, and other related data). ("Intellectual Property Rights" means copyright, personal rights, trademarks, trade dress, patents, trade secrets, unfair competition, personal information protection rights, publicity rights, and other property rights.) 2. Intellectual property rights for data, information, and all other materials generated in the process of using the Service under this Agreement shall belong to the Company. The Company may reprocess the collected data to be used as promotional material or other derivative content, and the disclosure of the source and details of the data shall be at the Company’s discretion. 3. The User may use the information and data prescribed under Paragraph 1 and the generated materials prescribed under Paragraph 2 to the extent explicitly permitted by this Agreement and may not infringe upon the intellectual property rights of the Company in relation to the use of the Service. Article 17: Compensation for Damages 1. In the event the Company suffers damages due to a User's violation of the provisions of this Agreement, said User shall provide compensation for all damages incurred by the Company. 2. The Company shall not be responsible for any damage incurred to the User in connection with the use of any free Service (i.e., no Usage Fee incurred). 3. In the event a User is unable to properly use the Service due to a reason attributable to the Company and damages occur as a result, the User may claim damages from the Company. The scope of damage shall be limited by the content of the paid Service for which the User has applied and used. 4. If a User is to claim damages, the claim must be in writing, stating the reason for the claim and verifiable details proving the Service disability. 5. If a claim for damages is not exercised within three (3) months from the date on which the reason for the claim is made known, the right to claim shall be extinguished. The same shall apply when six (6) months have elapsed from the date on which the cause for the claim occurred. Article 18: Indemnity 1. The Company shall be exempt from liability for interruptions in Service provision if provision is not possible due to natural disaster, war, or other force majeure. 2. The Company shall be exempt from liability in case of damage caused by interruption attributable to the telecommunication service provider. 3. The Company shall not be responsible for Service failures caused by reasons attributable to a User. 4. The Company shall not be responsible for the failure to obtain or for loss in profits and/or effects anticipated by a User through the use of the Service. 5. Business judgments made or activities conducted by a User using analysis information or data provided through the Service are entirely the User's responsibility, and the Company shall assume no responsibility in this regard. 6. The Company does not make any guarantees or promises to a User regarding matters not expressly stipulated in this Agreement. 7. The Company provides the Service as-is and shall not bear any responsibility for the reliability, accuracy, or availability of analysis information, materials, and data. 8. The Company shall not be liable for any damages to a User or a third party due to reasons attributable to the User. Should a dispute arise between the Company and a third party due to the above reason, the User shall resolve the dispute at the User's own expense and responsibility, and disclaim any obligations or liabilities of the Company arising in this regard, including the obligation to pay attorney fees. 9. Unless otherwise specified in the relevant laws and regulations, the Company shall not bear any legal responsibility to a User in relation to Service provided free of charge. Article 19: Court of Competent Jurisdiction 1. In the event a dispute arises between the Company and a User in relation to the use of the Service, the Company and the User shall consult in earnest to resolve the dispute. 2. If the dispute cannot be resolved even after a consultation as prescribed in the above paragraph, the court having jurisdiction over the headquarters of the Company shall be the exclusive competent court.

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  • Mobidoo Co., Ltd.

    CEO : David Yun-hee Lee

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  • Business Registration Number : 120-88-01596

    E-Commerce Registration Number : 2023-서울송파-2411

  • 20F, 42, Olympic-ro 35da-gil, Songpa-gu, Seoul, Republic of Korea

  • TEL : +82 02-6425-0153

  • E-mail : contact@mobidoo.co.kr

    Contact : contact@mobidoo.co.kr

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